Case Study A:

You are employed as a restaurant manager at ABC restaurant in Brisbane, Australia. This is a new business to establish next month in April 2021. The restaurant is medium-sized, and the maximum number of roles required will be six (6) (as indicated in the table below). Your role involves managing those people of diverse cultural backgrounds and skill competency levels to facilitate the entire operations of the restaurant. ABC has a goal to hit 20k a week in the initials stage, then they are planning to hire more people in the work team.

Carrying on from the scenario above, use the provided template below to help you complete the following tasks.

a. Develop strategy/strategies to ensure team members have input into planning, decision making and operational aspects of work team.

• You are also required to describe how is/are identified strategy/strategies are relevant to ABC restaurant.

2. Develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities.

• You are also required to describe how policies and procedures are suitable with restaurant business.

Note: You can access to learning resource to assist in forming policy and procedure via https://thepeopleindairy.org.au/wp-content/uploads/2019/02/workplace_policies_procedures_v1.pdf

Workplace directions	Your understanding
Policies and procedures
Organisational guidelines
Systems operational functions
Standard operating procedures
Describe potential workplace strategies to ensure team members have input into planning, decision making and operational aspects of work team: