Case Study A:

You are employed as a restaurant manager at ABC restaurant in Brisbane, Australia. This is a new business to establish next month in April 2021. The restaurant is medium-sized, and the maximum number of roles required will be six (6) (as indicated in the table below). Your role involves managing those people of diverse cultural backgrounds and skill competency levels to facilitate the entire operations of the restaurant. ABC has a goal to hit 20k a week in the initials stage, then they are planning to hire more people in the work team.

Q1 (a) Refer to a provided case study above, use the template below to develop performance plans to establish expected outcomes, outputs, key performance indicators (KPIs) and goals for work team.

You are required to write relevant detail of your findings/views on the following areas in relation to ABC restaurant.

1. Improving performance

Area	Your workplace
Develop performance plans
Improved individual and team, performance and participation

2. Measures for monitoring and evaluating

Area	Your workplace
Expected outcomes
Outputs
Key performance indicators

(b) Using the workplace example provided in Activity 1A, discuss how your organisation will address supporting team members in meeting expected performance outcomes.

Note: please ensure you summarise all key points you have discussed with others in the template below. Also, the topic may vary and not limit to what have been provided below.

Area	Your Workplace
Coaching
Mentoring
Training and development opportunities
Clarification of roles and expectations
Long term or short term plans
Meetings
OTHER