Case Study:

An employee refuses to sign their performance evaluation and files a complaint to the Human Resource Department indicating that the performance evaluations are not objective, but based on whom you like and dislike. As the manager, what do you do?

1. How would you answer the case study from week 4 differently and why? (3 pts)
2. What questions would you ask the unsatisfied employee to get a better understanding of their point of view? (3 pts)
3. What changes would you propose to the performance evaluation process to possibly decrease subjectivity? (3 pts)