Question: case study and answer the following questions: - Cold Stone has been opening foreign outlets since 2007, when it launched its first store in Japan,
case study and answer the following questions: - Cold Stone has been opening foreign outlets since 2007, when it launched its first store in Japan, and now boasts more than 1,500 locations in 16 countries. Internationally, says Lee Knowlton, we do the same thing when it comes to designing operations around teamwork. At the same time, he admits that its not easy opening up any business overseas. Theres all kinds of challenges. So having a team thats really working together, committing to fighting through these barriers, is key.
What are some of these challenges or barriers?
In what ways will the companys top foreign business customers differ from its top U.S. business customers?
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