Question: Case study assignment: A multinational company is introducing a new ERP system to streamline information processes in the company between different country branches. Make a
Case study assignment:
A multinational company is introducing a new ERP system to streamline information processes in the company between different country branches. Make a change management plan for this company, using John Kotters 8-step change model to help solve personnel issues.
Personnel issues included, but were not limited to: 1- Training ILI staff in the use of the new system; 2- Developing new procedures and a new handbooks
3- Replacing staff members whose jobs had become redundant
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