Case Study:

Automated Business Components (ABC) Corporation Training and Development Program ABC Corporation is a large manufacturing company that specializes in the production of automotive parts. To maintain their competitive edge and meet the demands of the industry, they want you to implement a training and development program for their employees. They believe that the training program will provide employees with the necessary skills and knowledge to perform their jobs more efficiently and effectively.

Below are the topics the organization wants the training to cover

. Time management

Communication skills

Leadership development

Customer service

Team building Instructions

Students are to form a group of five or six

Choose one from the five training needs above to present a training and development session

In preparation for the presentation, they should do the following:

1) Send an email to notify fellow classmates who are not in your group (these are going to be your participants) about the training with all the relevant information about the training. (This should be submitted along with the slides) [15]

2) The presentation PowerPoint should include the following: [25]

a) Each group should choose one topic from the options below and provide at least five points in their presentation on:

Effective time management strategies, or Techniques for improving communication skills in the workplace, or Strategies for developing effective leadership skills, or Best practices for providing excellent customer service or Strategies for building and maintaining effective teams in the workplace

Use at least five references to support your points (APA referencing style for both in-text and end-text ) [10]

Creativity [5]

Training Presentation [45]