case study

case study

case study

question 3

Case Study: University Books Enterprise (UBE) CHE is producing customized eBooks for a local university and has just received a large order for a new eBook on Strategie Quality Management in a Global Context" from a university professor, The professor is dissatisfied with the current textbooks and wants a customized elbook for use with her on- campus courses, graduate seminars, and her executive education courses This is the most complex eBook that UBE has undertaken and will be used in various settings and schedules. The professor has made a promise to provide an early request to ensure sufficient time for production of the eBook. She selected a broad set of the best research papers, completed the introduction and background of the tide, and the discussion questions for each section. This meant that an extensive set of permission ist be acquired before production, including a large amount of desktop publishing required for the new materials written by the professor Sufficient time was provided before the first class needed it. unfortunately, delays were still happening. This was due to the back and forth checking and verification processes needed for the extensive number of permissions by the professor. The UBE Project Manager who planned this project bad accelerated the work on obtaining all the necessary permission before they needed to start assembling and collating the eBook in production. As the UBE Project Manager worked through the extentive list of permission, the University Project Lead started teoriving several inputs from the university including a continuing series of requests from the professor. As new research papers were released, she wanted to make several additions to the Rook. As time went on allowing her to review her eBook, she started identifying even more changes Another input came from the University Library Manager, who was quite concerned about the highly projected estimated cost of this eBook as it included so many reprints of existing articles and chapters. The University expected their eBooks to be delivered at a low cost, as its bookstore costs had to cover the bookstore overhead (servers for sales and distribution of the eBooks and marketing costs) as well as the costs of the eBook from UBE. The UBE costs had to incorporate all permissions costs, including desktop publishing and production costs. The University Project Lead communicated these issues to several people within UBE: Account Manager for the University account UBE Production Supervisor UBE Project Manager . . Levels Asu. Pazitic of Thailano 202205 The Account Manage was concerned about petting this important customer the Production Supervisor didn't know how these wrious requests could all be accommodated or how it would this project, and the UE Project Map was worried both about added cost for new permission and the time it would take to get them and the othey had already exposed for permission longer needed The professor's request kept when one to the deadline and the projet Mating What can requested by the powo A 5500 for each new position to 500 letype for pony can no longed Two bons of the Liefort for each per tot of 22 per hour de 555 with overate Oce hour of machine of floated 570 have Sales como The times of four change from the profily to the party spaling cost of this project. The UB Project Min folidum maut be done about this scope crop- changing scope . 3. A proper project closure or termination is needed upon completion of the project. a) Propose ONE (1) project closure or termination method for the eBook project with justification (8 marks) b) Determine any THREE (3) activities to be carried out by UBE during the closure or termination of the eBook project (12 marks) TOTAL: 20 MARKS