Question: Case Study: Efficient Operations at GreenTech ElectronicsBackground: GreenTech Electronics is a mid - sized company specializing in theproduction of environmentally friendly consumer electronics. The company

Case Study: Efficient Operations at GreenTech ElectronicsBackground: GreenTech Electronics is a mid-sized company specializing in theproduction of environmentally friendly consumer electronics. The company has recentlyimplemented a new Operations Management system to streamline its processes andreduce waste.Challenge: Despite the new system, GreenTech Electronics is facing challenges withinventory management, quality control, and meeting the fluctuating demand for itsproducts. The company aims to improve its operational efficiency without compromisingits commitment to sustainability.Objective: To apply and reinforce Operations Management concepts to address thechallenges faced by GreenTech Electronics, ensuring efficient, sustainable, andcustomer-focused operations.Situation Analysis: Inventory Management: GreenTech has a high level of component parts due tounpredictable supplier lead times, resulting in increased holding costs. Quality Control: The defect rate in the manufacturing process is above industrystandards, leading to customer dissatisfaction and returns. Demand Forecasting: The company struggles to predict market demand, oftenleading to either stockouts or excess inventory.Case Questions:1. What are the primary operations management issues faced by the company inthe case study?2. How do these issues impact the overall productivity and efficiency of theoperations?3. Which processes are most affected by these issues, and how are theyinterconnected with other operational areas?4. What strategies could be implemented to address these issues, and what wouldbe the expected outcomes?

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