Case Study: Gold-Cinema System (GCS) The Gold- Cinema is a ticket office that would like to develop an online system for keeping t customers, productions, performances, and seats. The Gold- Cinema intends to keep track q customers to notify their customers about upcoming events and identify loyal customers. F purpose, customers require to create an account before booking any ticket for the first tim Information records on the online system consist of first and last name, residential address, code, mobile number, and email address. After entering all the information, a unique identifi number is created for each customer (customer's ID) membership. If the customers face any with creating an account or booking a ticket, the advisor needs to support them. In this case, the system needs to record the assigned advisor for each customer by using the customer's ID each Further, the new online system keeps the information of the name and type of the program, movie, play, or concert. Also, the number of tickets sold for each program and the date of perfor is precisely recorded. The cinema management wishes to operate an entirely testable procedure to the whole online to discover any bug and major issues before the final launch of the system. The duration of the is two months. The company considers different methods to estimate the investments in this project. presents the information the accountant provided to the system analyst to calculate Net Presen (NPV), Payback Period and Return on Investment (ROI). Table 1: Five-year investment evaluation Year No. Category 0 1 2 3 1 Value of benefits $ 9,000.00 $ 9,000.00 $ 9,000.00 $ 9,000.00 Development Cost -$15,000.00 -$700.00 $850.00 -$770.00 $750.00 3 Annual expenses -$ 3,000.00 -$ 3,000.00 -$ 3,000.00 -$ 3,000.00