Case study: He Korowai Trust

Read the case study below, then answer the following questions.

Ricky Houghton is CEO of social services provider He Korowai Trust in Kaitaia. After working with Waipareira Trust in a number of roles for more than 20 years, Ricky returned home over 17 years ago to the far north with a dream and vision of helping his people achieve Tino Rangatiratanga. He Korowai Trust delivers a range of housing, economic development and social services for whanau in the far north.

Ricky is an entrepreneur who sees a problem as an opportunity. He is not afraid to front up and face the problem with whoever he needs to get the job done including his close relationships with government ministers. Through this strength and tenacity, he has led the development of He Korowai to its place today, delivering a range of options for whanau in need. He is a leader with integrity who isnt afraid to ask the hard questions when needed.

If asked how he would like to be remembered, Rickys typical response is someone who has been there to support, help, encourage and, most importantly, loved the people he serves.

1) Briefly describe the purpose of organisations, using examples from the case study.

2) The role of a manager can be complex, dynamic and often highly fragmented. Mintzberg developed a framework to identify and describe the different roles of a manager.

a) Based on what you have learned about He Korowai Trust in the case study, describe Rickys managerial approach according to Mintzbergs managerial roles framework, identifying one interpersonal, one informational, and one decisional role.

b) Justify your choices by referencing specific examples of how Ricky exhibits those traits for each role.

3) Henry Fayols management functions framework is commonly used to explain what managers do.

For each role identified in Question 2a, identify and justify which key function in Fayols view of management it most closely aligns with.