Case study: Interview with John

Description of the activity and completion guidelines

After reading the information below, the purpose of this activity is for you to prepare an appraisal interview with an employee of a company in the automotive industry.

Considering a brief description of the workers behaviors, set the stages and draft the script of a performance management and appraisal interview including all the corresponding steps.

Situation

You are the head of the Talent Management department. John Smith, one of your collaborators, has been one of the best employees for the last five years. In the last year, you have verified that his performance has decreased considerably, and the reasons are unknown to you. You have the following evidence:

• You have received complaints from company executives about the delay in the delivery of the training plans that he had to carry out.
• The average assessment of the courses he has taken has been two points lower than the average of all the activities of the department.
• His commitment to the company is low because you have repeatedly asked for an extra effort that he has not been able to make.
• The treatment and help he gives to his colleagues in the department has been appropriate.
• His technical knowledge to design training plans and development actions for all employees is the highest in the department.

You decide to prepare the interview and set some improvement objectives for the next year.

Case study: Interview with John

Description of the activity and completion guidelines

After reading the information below, the purpose of this activity is for you to prepare an appraisal interview with an employee of a company in the automotive industry.

Considering a brief description of the workers behaviors, set the stages and draft the script of a performance management and appraisal interview including all the corresponding steps.

Situation

You are the head of the Talent Management department. John Smith, one of your collaborators, has been one of the best employees for the last five years. In the last year, you have verified that his performance has decreased considerably, and the reasons are unknown to you. You have the following evidence:

• You have received complaints from company executives about the delay in the delivery of the training plans that he had to carry out.
• The average assessment of the courses he has taken has been two points lower than the average of all the activities of the department.
• His commitment to the company is low because you have repeatedly asked for an extra effort that he has not been able to make.
• The treatment and help he gives to his colleagues in the department has been appropriate.
• His technical knowledge to design training plans and development actions for all employees is the highest in the department.

You decide to prepare the interview and set some improvement objectives for the next year.