Case Study Managing a Merger at Lightning Networks

After receiving regulatory approval from the European Union, Lightning Networks, a major wireless carrier, and SatTV, the largest satellite TV provider in Europe, completed their 50 billion euro merger in 2016. After initial skepticism when the deal was first announced, analysts had warmed to the idea of synergies in the merger. Lightning expected to benefit from the large customer base of SatTV and the company announced that it expected significant annual cost savings within three years of the merger. Simone Durand, senior VP of supply chain at Lightning, was charged with identifying some cost reduction opportunities. She decided to focus her initial attention on the distribution networks the two companies used to fulfill demand for installation and repair products. The merger offered an opportunity to combine the two distribution networks.

The Current Distribution Network

Any new installation or repair by Lightning or SatTV required a set of products for the technician to complete the job. Rather than carrying these products with technicians, both companies had decided to centralize product inventories in a few locations. Annual product demand for the two companies across six regions in Europe was as shown in Table 5-16.

Zone	Wireless demand	Satellite Demand
Northwest	200,000	120,000
Southwest	100,000	100,000
Middle North	220,000	100,000
Middle South	120,000	120,000
Northeast	150,000	110,000
Southeast	90,000	100,000

Lightning had served its product needs from three warehouses located in Madrid, Spain; Rotterdam, Netherlands; and Krakow, Poland. SatTV had served its product needs from three warehouses located in Toulouse, France; Munich, Germany; and Budapest, Hungary. Each facility was specialized to handle either wireless or satellite products because of the historical focus of the company it belonged to. The specialization, capacity, and annual fixed cost for each facility were as shown in Table 5-17. The capacity of each warehouse is given in terms of how much annual demand it can handle. From Table 5-17, observe that the Madrid warehouse can serve demand of up to 370,000 units. The variable cost of shipping one unit (either wireless or satellite) from each warehouse location to each market is shown in Table 5-18.

Location	Specialization	Capacity	Fixed Cost
Madrid	Wireless	370,000	600,000
Rotterdam	Wireless	420,000	650,000
Krakow	Wireless	310,000	520,000
Toulouse	Satellite	280000	475,000
Munich	Satellite	290,000	488,000
Budapest	Satellite	250,000	425,000

	Northwest	Southwest	Middle North	Middle South	Northeast	Southeast
Madrid	2.5	1.5	3	2.75	4	4.5
Rotterdam	1.75	3	1.5	3	2.5	3.5
Krakow	3.25	4	2.5	3	2	2.5
Toulouse	2	2	2.75	2.5	3.75	4
Munich	2.25	3	2.25	2.5	2.75	3
Budapest	3.5	3.75	2.5	2.5	2.5	2

The Network Options

Simone had a short term and a long term decision to make. In the short term, she had to decide whether to make all the warehouses flexible or not. Making all warehouses flexible required an investment equivalent to an additional annual cost of 200,000 euro. Flexible warehouses, however, could be used to serve demand for both wireless and satellite products.

In the longer term, Simone had to decide whether to restructure the distribution network. She could choose to close some warehouses, leave others open as they were, or double the capacity of some warehouses. Doubling the capacity of a warehouse would increase its annual fixed cost by 80 percent. Thus, if the capacity of the Madrid warehouse was doubled, its annual fixed cost would be 1,080,000 euro.

Closing a warehouse would also incur some cost, thus reducing the annual fixed cost that could be saved. Simones team estimated that closing a warehouse would save 80 percent of the annual fixed cost. Thus, closing the Madrid warehouse would still result in an annual cost of 120,000 euro because only 80 percent of the fixed cost is saved.

Study Questions

1. What is the annual cost if Lightning uses the current network (with warehouses specialized as in Table 5-17) optimally to meet European demand?

2. Should Simone make all warehouses flexible given the additional cost of 200,000 euro per year?

3. What supply chain network configuration do you recommend for the long term if demand is as in Table 5-16? Should any war

**** Start with number 2 please and thank you