Case Study - Managing Multicultural Teams The reading is taken from Harvard Business Review, 2006. Please...
Fantastic news! We've Found the answer you've been seeking!
Question:
Transcribed Image Text:
Case Study - Managing Multicultural Teams The reading is taken from Harvard Business Review, 2006. Please access the reading from the reading list under "Session 10: Working in multicultural teams." The title of the article is "Managing Multicultural Teams." Please do the following: 1. Read the entire article. The article contains the challenges facing multicultural teams, and the strategies that can be employed to overcome issues created by cultural differences. Take time to understand the learning from the article 2. The case study we want you to consider is found in the first paragraph of the article. Below is the case study: "When a major international software developer needed to produce a new product quickly, the project manager assembled a team of employees from India and the United States. From the start the team members could not agree on a delivery date for the product. The Americans thought the work could be done in two to three weeks; the Indians predicted it would take two to three months. As time went on, the Indian team members proved reluctant to report setbacks in the production process, which the American team members would find out about only when work was due to be passed to them. Such conflicts, of course, may affect any team, but in this case they arose from cultural differences. As tensions mounted, conflict over delivery dates and feedback became personal, disrupting team members' communication about even mundane issues. The project manager decided he had to intervene-with the result that both the American and the Indian team members came to rely on him for direction regarding minute operational details that the team should have been able to handle itself. The manager became so bogged down by quotidian issues that the project careened hopelessly off even the most pessimistic schedule and the team never learned to work together effectively." 3. Based on the learning from the article you read, please respond to the following question: a. What cultural challenges the Indian and the US team members faced? b. Why was the Project Manager not effective in resolving the tensions within the multicultural team? c. What strategy/strategies should the Project Manager employ? Case Study - Managing Multicultural Teams The reading is taken from Harvard Business Review, 2006. Please access the reading from the reading list under "Session 10: Working in multicultural teams." The title of the article is "Managing Multicultural Teams." Please do the following: 1. Read the entire article. The article contains the challenges facing multicultural teams, and the strategies that can be employed to overcome issues created by cultural differences. Take time to understand the learning from the article 2. The case study we want you to consider is found in the first paragraph of the article. Below is the case study: "When a major international software developer needed to produce a new product quickly, the project manager assembled a team of employees from India and the United States. From the start the team members could not agree on a delivery date for the product. The Americans thought the work could be done in two to three weeks; the Indians predicted it would take two to three months. As time went on, the Indian team members proved reluctant to report setbacks in the production process, which the American team members would find out about only when work was due to be passed to them. Such conflicts, of course, may affect any team, but in this case they arose from cultural differences. As tensions mounted, conflict over delivery dates and feedback became personal, disrupting team members' communication about even mundane issues. The project manager decided he had to intervene-with the result that both the American and the Indian team members came to rely on him for direction regarding minute operational details that the team should have been able to handle itself. The manager became so bogged down by quotidian issues that the project careened hopelessly off even the most pessimistic schedule and the team never learned to work together effectively." 3. Based on the learning from the article you read, please respond to the following question: a. What cultural challenges the Indian and the US team members faced? b. Why was the Project Manager not effective in resolving the tensions within the multicultural team? c. What strategy/strategies should the Project Manager employ?
Expert Answer:
Answer rating: 100% (QA)
Based on the article Managing Multicultural Teams by Harvard Business Review 2006 the case study highlights the challenges faced by a multicultural te... View the full answer
Related Book For
Income Tax Fundamentals 2013
ISBN: 9781285586618
31st Edition
Authors: Gerald E. Whittenburg, Martha Altus Buller, Steven L Gill
Posted Date:
Students also viewed these business communication questions
-
It was 8 p.m. on a Tuesday night and Jay Robinson was still hard at work in his office at TechPoint Software Inc. Jay often stayed into the evening, as did several of the managers, software...
-
Read and answer the question below. EMBRACE DEMOGRAPHICS AND SOCIETAL CHANGES Using Differences to Drive Value Force 7: Demographics and Societal Changes. One of the most important forces that is...
-
Using quarterly data for 10 years, the regression results are given in the following table where CAR = number of new car sales per thousand population, PRICE = new car price index, INC= per-capita...
-
Bed & Bath, a retailing company, has two departments-Hardware and Linens. The company's most recent monthly contribution format income statement follows: A study indicates that $340,000 of the fixed...
-
Many public pools charge a single daily admission fee for an unlimited number of visits. Why do most people visit a pool only once in a day anyway? What does that indicate about consumers daily...
-
Refer to the information in Exercise 17-7 to answer the following requirements. Required 1. Using ABC, compute the overhead cost per unit for each product line. 2. Determine the total cost per unit...
-
Relative Sales Value Method Larsen Realty Corporation purchased a tract of unimproved land for $55,000. This land was improved and subdivided into building lots at an additional cost of $30,000....
-
Data Wrangling Versus ETL On the basis of users, please differentiate extraction, transformation, and loading ( ETL ) from data wrangling. Also, mention which tool a business analyst would use: an...
-
Did the reviewers explore why differences in findings might have occurred? The search resulted in 1,944 unique records After screening titles and abstracts , the full text of 116 records were...
-
What are the ethical implications and societal challenges associated with the use of genetic information, including genetic testing, personalized medicine, and genomic data privacy, and how can these...
-
The next dividend payment by Dizzle, Inc., will be $2.85 per share. The dividends are anticipated to maintain a growth rate of 5.00 percent, forever If the stock currently sells for $49.30 per share,...
-
On September 21, one year before maturity, Duller Image, Inc., retired $1,200,000 of its 5% gross bonds payable at the current market price of 98% of the face amount (or 0.98 $1,200,000 =...
-
The force shown has magnitude Fp = 20 N and makes an angle of 30 to the ground. Calculate the work done by this force, using the dot product, when the wagon is dragged 100 m along the ground. L. 8 a
-
Aloha Inc. has 4.1 percent coupon bonds on the market that have 9 years left to maturity. If the YTM on these bonds is 7.5 percent, what is the current bond price? The bond pays coupons twice a year....
-
Why are energy, movement and work determining concepts in the organization of the universe?
-
Give the structural formulas of the alkenes that, on ozonolysis, give: a. (CH3)2C=O and CH2=O b. Only (CH3CH2)2C=O c. CH3CH=O and CH3CH2CH=O d. O=CHCH2CH2CH2CH=O
-
The following additional information is available for the Dr. Ivan and Irene Incisor family from Chapters 1-5. Ivan's grandfather died and left a portfolio of municipal bonds. In 2012, they pay Ivan...
-
Quince Corporation has taxable income of $450,000 for its 2012 calendar tax year. Calculate the corporation's income tax liability for 2012 before tax credits. $_________
-
How much of each of the following prizes or awards is taxable? a. Cheline received a $50,000 gift bag at the Oscars in 2012. b. Jon received a gold watch worth $350 for 25 years of service to his...
-
Suppose you operate a bank in a country where the central bank is expected to embark on a series of interest rate increases. Based on gap analysis, would this scenario be more likely to hurt or help...
-
Cyber risk has been recognized as a growing source of operational risk for financial institutions. Why might managing this risk at an individual firm level not be adequate?
-
Bank assets equal bank liabilities plus bank capital. a. Bank assets are the uses for bank funds. i. They include reserves, securities, and loans. ii. Over the years, commercial and industrial loans...
Study smarter with the SolutionInn App