Case study : project management at Dotcom.com

LO A Case Study 5.4 167 After two hours of hearing similar messages from 2. How do the company's consulting clients contribute the other project managers, it became clear to the senior to the problems with expanding or changing scope? If management team that the project management prob- you were to hold a meeting with a potential customer, lems were not isolated but were becoming embedded in what message would you want the customer to clearly the firm's operations. Clearly, something had to be done understand? about their processes. 3. How do you balance the need to involve clients with Questions the equally important need to freeze project scope in order to complete the project in a timely fashion? 1. How would you begin redesigning Dotcom. 4. Why are configuration management and project com's project management processes to minimize change control so difficult to perform in the midst the problems it is experiencing with poor scope of a complex software development project such as management? those undertaken by Dotcom.com