Case Study: Project Management in Software Development at TechSolutions Inc. Background You are a project manager working for a software development company called TechSolutions Inc. The company specializes in developing custom software solutions for clients in various industries. Your team has been assigned a project to develop a new customer relationship management (CRM) software for a medium-sized business. As a3 Project Manager at TechSolutions Inc. demonstrated exceptional leadership and project management skills during our recent collaboration on the CRM enhancement project. Az the Project Manager for the development of customized Customer Relationship Management {CRM) software, exhibited a keen understanding of the business needs and translated them into a comprehensive project plan. The project need to execute seamlessly under guidance, delivering a user-friendly CRM solution that significantly improved to customer interactions and sales processes. Project Details The project has a timeline of six menths, and the budget is fired. The client, a leading manufacturing company, has outlined specific requirements for the development of a Customer Relationship Mznagement [CRM) software. The primary functionalities include: Contact Management: + Centralized database for efficient management of customer contacts. + Capability to add, edit, and delete contact information. & Categorization of contacts based on industry, location, and account type. Lead Tracking: * Systematic tracking of sales leads from initiation to conversion. + |ntegration with marketing channels for lead capture. + Customizable lead scoring to prioritize high-potential leads. Team Composition Your project team consists of developers, testers, a business analyst, and a UI/UX designer. The team members are located in different gecgraphical lecations, and some of them work remotely. Team leader leads the development team in coding the CRM software, collaborates with the UI/UX designer to implement design elements. ensures the ceding standards, best practices, and system architecture are followed, coordinates with the database administrator for seamless integration. The success of the CRM Enhancement Project relies on the effective collaboration and synergy among the diverse team members, despite their geographical dispersion. Regular communication, transparent documentation, and efficient use of collaboration tools will be essential to ensure the project's success