Case Study Scenario

You are working in an office as a data entry supervisor. You oversee, or supervise, the employees who work in the data entry department. As part of your role, you are responsible for producing quarterly reports that must be submitted to management. The following email thread details a communication encounter between you and one of the management officers named Antoinette Hill.

Email Thread

TO: Raul Otto

FROM: Antoinette Hill

SUBJECT: Quarterly Reports are passed due according to the Financial Services Department

Hey Raul,

It has come to my attention that your quarterly reports are passed due. Please provide an update on the status of your reports and provide an estimated completion date.

Eagerly waiting your reply,

Antoinette.

TO: Antoinette Hill