Question: CASE STUDY - SERENITY VILLAS Serenity Villas is a string of 10 private cottages on the white sand coast of Mustique. These short term rental

CASE STUDY - SERENITY VILLAS Serenity Villas is a string of 10 private cottages on the white sand coast of Mustique. These short

CASE STUDY - SERENITY VILLAS Serenity Villas is a string of 10 private cottages on the white sand coast of Mustique. These short term rental properties are geared toward the tourist market and range from 1 to 3 bedrooms. The villas' owners are presently looking into improving reservation management for the properties and seek your help You will be responsible for weighing the options on the possible software that can be sourced to manage reservations. You will also be responsible for providing details on key concepts associated with systems development. The questions below may involve other responsibilities that you may have. airbnb.com, expedia.com and booking.com are all popular cloud base web applications. Sign up fees vary and in some cases a small fee is charged for each confirmed reservation General data required for reservations - number of guests, names of guests, age, address, credit card details, and number of bedrooms as well as arrival and departure dates. [4 marks] c) List THREE possible outputs/deliverables at the end of the Planning and Analysis phase of Serenity Villas' SDLC. Link each deliverable with its phase. [3 marks] d) Assume that Serenity Villas got some initial software. After receiving this software, illustrate (draw an example) and describe THREE components of a possible Systems Service Request document for Serenity Villas. [6 marks]

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