Case Study Seven$-$Eleven Japan Co$.$ Established by Ito Yokado in $1973,$ Seven$-$Eleven Japan set up its first store in Koto$-$ku$,$ Tokyo, in May $1974.$ The company was first listed on the Tokyo Stock Exchange in October $1979.$ On September $1,2005,$ Seven & i Holdings Co$.$ Ltd$.,$ was established as the holding company for Seven$-$Eleven Japan, Ito$-$Yokado, and Denny$$s Japan. As a result, detailed financial results for Seven$-$Eleven Japan have not been available since then and are reported only as the convenience store portion of Seven & i Holdings. Seven$-$Eleven Japan realized a phenomenal growth between $1985$ and $2016.$ During that period, the number of stores in Japan increased from $2,299$ to more than $19,000.$ Globally, the firm had more than $60,000$ convenience stores by September $2016$ and was the world$$s largest chain in terms of retail outlets. Global revenues for Seven & i from convenience store operations were $2,675$ billion yen in $2016$ with an operating income of $352$ billion yen. The firm opened over $1,600$ new stores in Japan in $2016.$ Customer visits to Seven$-$Eleven outlets averaged more than $1,000$ per store per day in $2013.$