CASE STUDY:

Walter Salisbury, theme park entrepreneur is building a new regional zoo called Animal Land. You have just been named as Project Manager. Walter himself will be the executive Sponsor of the project. Melanie Gilford, the corporation Chief Financial Officer and Leo Corte, VP of Human Resources will also be major stakeholders.

This zoo will represent wildlife from all over the world. Phase 1 of the project will include exhibits of giraffes, elephants, penguins, polar bears, flamingoes, sea-lions, zebras and a rare snow fox. The giraffes will co-exist with the elephants as will the flamingoes and sea-lions. This is the first time flamingos and sea-lions will co-exist in a captured environment. Each exhibit must be designed to accurately reflect the natural habitat of the species. All exhibits must be incorporated into the high-level park layout which is also part of the project scope. In addition to the habitat requirements, a staff including a specialized veterinarian and support personnel must be trained and hired for each species. Zoo veterinarians are very hard to find in this current job market. Each must have ACZM certification. A general grounds crew that handles maintenance must also be hired. The grounds crew should consist of landscapers and construction crews. Aside from the wildlife requirements, there are other aspects of the zoo that must be planned as part of the scope. There will be three concession stands with different wildlife themes and two gift shops at each end of the park. One of the concessions stand is planned to serve beer and wine although the city is very reluctant to issue the license. The zoo will partner with the community and offer day camps during the summer for underprivileged children who will learn about the wildlife. In order for the camp to achieve community funding, it must include transportation, breakfast, lunch and an approved curriculum from the WWF. There is a lot of competition for such funding this year. The final piece of the project scope is to hire and train the guest services group which includes security, ticket sales and special events.

Project Schedule:

ID	Description	Duration	Start	Finish	Predecessor	Resource
1	Design Park Layout	About 8 Weeks	Week 1	Week 8	-	Wildlife Architects
2	Design and Construct Animal Exhibits	12 Weeks	Week 9	Week 20	1	Wildlife Architects
3	Construct Three Concession Stands	6 Weeks	Week 21	Week 26	2	John J. Architects and A1 Builders
4	Apply for City License for Alcohol	8 Weeks	Week 27	Week 34	4	CFO/Project Manager
5	Construct Two Gift Shops	5 Weeks	Week 27	Week 31	3	John J. Architects and A1 Builders
6	Hire Zoo Veterinarian, with ACZM Certification, and Support Staff for Each of the Exhibits	8 Weeks	Week 20	Week 27	1	Human Resources
7	Hiring and Training Support Staff for Each Exhibit	5 Weeks	Week 28	Week 32	6	Human Resources
8	Hire Grounds Crew and Maintenance	5 Weeks	Week 28	Week 32	6	Human Resources
9	Structure the Summer Camp that Includes Transportation, Meals, and an Approved Curriculum from the WWF	3 Weeks	Week 28	Week 30	6	WWF
10	Hire and Train Guest Experience/ Services Employees	5 Weeks	Week 31	Week 35	9	Human Resources
11	Transport Animals into Exhibits, Getting Animals Acclimated to Environment	3 Weeks	Week 36	Week 38	10	CFO/Project Manager

Scope of Work (SOW)

1. Animal exhibits will include giraffes, elephants, penguins, polar bears, flamingoes, sea-lions, zebras and a rare snow fox.

2. The giraffes will co-exist with the elephants as will the flamingoes and sea-lions.

3. Each exhibit must be designed to reflect the natural habitat of the species.

4. All exhibits must be incorporated into the high-level park layout which needs to be created.

5. Hire and train following staff:

- Specialized veterinarian and support personnel must be trained and hired for each species.

- Zoo veterinarians must have ACZM certification.

- General grounds crew for maintenance consisting of landscapers and construction crews.

- Guest services group which includes security, ticket sales and special events.

6. Create three concession stands with different wildlife themes of which one will serve beer and wine.

7. Create two gift shops at each end of the park.

8. Partner with the community and offer day camps during the summer for underprivileged children including facilities such as Transportation, Breakfast, Lunch and an approved curriculum from the WWF.

Activity	Estimated Effort (Hours)	Estimated Duration (Weeks)	Resource
Master Park Design	106	8	Wildlife Architects
Exhibit Design	26	2	Wildlife Architects
Exhibit Construction	132	10	A1 Builders
Concession Design	13	1	John J. Architects
Concession Construction	66	5	A1 Builders
Staffing	TBD	TBD	Reliable Staffing
Day Camp Development	40	3	Kids Inc. LLC
Training	13	1	WWF
Gift Shop Design	13	1	A1 Builders
Gift Shop Construction	53	4	A1 Builders

Budget:

Item	Qty	Unit Price ($)	Extended Price ($)
Create Master Park Design (Wildlife Architect)	106 hrs	$125/hr	$ 13,250
Create Exhibit Design (Wildlife Architect)	26 hrs	$125/hr	$ 3,250
Exhibit Construction (Builders)	132 hrs	$90/hr	$ 11,880
Concession Design (John J. Architect)	13 hrs	$125/hr	$ 1,625
Concession Construction (Builders)	66 hrs	$90/hr	$ 5,940
Staffing Recruiter ( 8 Exhibits (training/vets/support), concessions, ticketing, gift shops, security, camps, construction, architects)	15 areas	$7,500/staff	$ 112,500
Day Care Development	40 hrs	Fixed Fee	$ 15,000
Gift Shop Design (Builders)	13 hrs	$90/hr	$ 1,170
Gift Shop Construction (Builders)	53 hrs	$90/hr	$ 4,770
Materials for Exhibits	8 exhibits	$30,000 each exhibit	$ 240,000
Materials for Concessions	3 stands	$15,000 each stand	$ 45,000
Certifications	8 veterinatians	$500 each	$ 4,000
Grounds Equipment	-	Fixed Fee	$ 50,000
Application Fees	-	Fixed Fee	$ 3,000
			$ 511,385

*Based on the initial case study and all of the project management artifacts created so far (SOW, budget, schedule), identify project risks and create a risk register showing description, P/I, and responses using this template.*

# Log Date Risk Owner Prob. (A)* Impact (B)** Weight Mitigation Action B+(A-1) Contingency Plan