Question: Case Study: You are an administrative assistant at Newberry Heating & Cooling, a contracting company in Columbus, Ohio. Your supervisor, Joanne Burton, has heard that

Case Study: You are an administrative assistant at Newberry Heating & Cooling, a contracting company in Columbus, Ohio. Your supervisor, Joanne Burton, has heard that groups and teams can complete more tasks than people working on their own. She asks you to find out what types of team's businesses can have, and then to describe each type. During the next staff meeting, she wants to present the list and discuss which type would be the best for the administrative assistants. She has already started the list and asks you to complete it. See Figure A-13.

Types of Groups and Teams

Workgroup

Project team

Task force.

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