Question: CASE STUDY You receive a letter from your local Engineering Association stating that you are the subject of a formal complaint made by a former

CASE STUDY

You receive a letter from your local Engineering Association stating that you are the subject of a formal complaint made by a former client.

The letter contains a description of the complaint, which alleges that you are guilty of incompetence because the advice in a report that you wrote was faulty.

The client followed your advice and suffered a financial loss.

As part of the preliminary investigation conducted by the Association, the engineering association asks you to respond to the complaint. Describe the actions you would take to prepare and protect yourself.

CASE STUDY You receive a letter from your local

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