cases, a faulty stabilizer pushed down the jet's nose, triggering multiple warning devices that pilots were unprepared to deal with. were, to Miami. one tested pilots' reaction to the type of malfunction that caused the crashes. 737 MAX from the air. and Elwell was concerned about the agency's reputation. Boeing would have the 737MAX flying soon, Dickson firmly indicated that his agency would not be following a schedule and would not be allowing the 737 MAX to fly that year. announced it recommended 737MAX pilots undergo training in the flight simulator. Questions for Discussion 1. Categorize the conflicts discussed in this case as interpersonal, intragroup, intergroup, and interorganizational conflicts. 2. Review the conflict management strategies. Pick two and describe briefly how Muilenburg could have used them to handle conflict more effectively. helped Muilenburg fulfill his role more effectively. How could he have used this strategy? Who would have benefited