Case-This is how things are going at this restaurant right now: A waitress gets an order at a table and then places it in one of the six internet terminals in the restaurant. The order is sent to the cold-item printer if it is salad, the order is sent to the hot-item printer if it is a hot sandwich, it is routed to the bar printer if it is a drink. The requested products and their prices are produced automatically on the customer's meal checklist (bill). This way of ordering has been used for the previous three-carbon guest check process and for any complications generated by a waiter's handwriting. While the kitchen is running out of a certain food item, the cooks issue a 'out of stock' message, presented on the dining room computers when waiters are trying to ask for it. This gives the waiters with quicker input, so that they deliver better service to the customers. Additional system aspects help restaurant management to plan and regulate its operations. The system provides real-time information on the ordered food goods and the percentages illustrating how the sales of each item are compared with total sales. This helps management to design foods that are matched to their customers' interests. The technology also compares weekly sales to food costs so that cost control is more exact. In addition, the reasons for the cancellation are noted whenever an order is cancelled. This might help management options later, especially if the gaps are often linked to food or service. The system has a very high degree of user acceptability, as the waiters and waitresses were included in the decision-making and design process. Before one of the systems was chosen, every potential user was asked to comment on the various possibilities. problem problem So, what's this case about? You presume that for some reason I gave it to you, don't you?