Categorize the statements shown based on whether the attitude component expressed in the statement is affective, cognitive, or intentional.

I am afraid to let my supervisor down. (affective/cognitive/intentional)

I plan to work overtime next week. (affective/cognitive/intentional)

Employees who have demonstrated commitment to the company have succeeded here. (affective/cognitive/intentional)

Answer the following question based on your knowledge of how attitudes and job satisfaction influence behavior at work.

You are discussing work with one of your employees, Brent. You want to share your plans for his future in a way that reflects the intentional component of an attitude. What should you say to Brent?

Your education helps you service the clients effectively.

If you keep up this level of performance, I will award you a promotion by year end.

Im so happy with your performance this quarter!

The company provides annual bonuses to employees who meet performance goals

Suppose you have a real dislike of snakes, yet the only job you can find is at the reptile house at the Bronx Zoo. You are likely to experience ________ (cognitive dissonance/ turnover/negative affectivity/ absenteeism) that can be resolved by which of the following? Check all that apply.

Deciding that working with snakes may not be as bad as you thought it would be.

Working only in the part of the reptile house without snakes

Learning more about snakes and how harmless they are

Quitting your job at the snake farm

Job satisfaction is an attitude reflecting how gratified or fulfilled a person is based on his or her work. High job satisfaction:

Has a curvilinear and evolving correlation to job performance

Has no correlation to job performance

Does not necessarily correlate with greater performance

Usually correlates with higher job performance