CertMaster CE for Security$+($Exam SY$0-701)$

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Domain $5\mathrm{.}0$ Security Program Management and Oversight Assessment

Difficulty: Difficult $|15$ of $17$

Question

The IT team at an equipment manufacturer is finalizing an agreement with a cloud service provider to store sensitive customer data. The team has included a Service Level Agreement $($SLA$)$ in the agreement. What is the primary purpose of including an SLA in the agreement with the cloud service provider?

A$.$To protect the confidentiality of sensitive information shared between parties

B$.$To define the level of service the cloud service provider must deliver

C$.$To outline the intentions and expectations of parties involved in a potential partnership

D$.$To establish clear guidelines on what information is considered confidential