Challenges to Employee Development Special challenges in employee development include overcoming the barrier that keeps women and minorities from obtaining top jobs, known as the glass ceiling; preparing for the retirement of leaders, a process known as succession planning; and addressing the problem of dysfunctional managers. To address the glass ceiling, companies need to implement development systems that ensure that minorities and women have access to developmental job experiences and developmental relationships. To have an effective succession-planning program, organizations need to identify and develop high-potential employees for management positions. Dysfunctional managers could benefit from additional development to help them succeed. A well-designed system for employee development can help organizations face three widespread challenges: the glass ceiling, succession planning, and dysfunctional behavior by managers. This activity is important because it gives you the opportunity to review several examples of challenges in employee development. The goal of this activity is to discuss how organizations are meeting the challenges of the glass ceiling, succession planning, and dysfunctional managers. Read each scenario, then select the appropriate category to which it refers.

1. Angela Martinez had difficulty finding a mentor as a Latin American woman.

ANSWER: Glass Ceiling Correct

2. Our organization systematically evaluates high potential employees that we believe can succeed in higher-level business positions.

ANSWER: Succession Planning Correct

3. To overcome what would be considered toxic behaviors, Julie practiced role plays with her coach.

ANSWER: Dysfunctional Behavior Correct

4. Although John, our CEO may be retiring soon, our organization has provided development experiences for candidates to succeed in his role.

ANSWER: Succession Planning Correct

5. Our manager, Tom, is arrogant and abrasive, which alienates people both inside and outside of the organization.

ANSWER: Dysfunctional Behavior Correct

6. Our organization provides job assignments based on the successful career paths of past upper managers.

ANSWER: Succession Planning Correct

7. The Executive Team at our organization consists of seven men and one woman.

ANSWER: Glass Ceiling Correct

8. Our organization offers Individual Coaching for Effectiveness (ICE) for managers deemed to display dysfunctional behaviors.

ANSWER: Dysfunctional Behavior Correct

9. Our organization tends to have an old boys network that excluded women from key promotions and positions of power.

ANSWER: Glass Ceiling Correct