Chap. 4.q.5

CAN YOU PLEASE WRITE THE ANSWER NEXT TO THE QUESTION AND LABLE IT

A linear programming computer package is needed. Epsilon Airlines services predominately the eastern and southeastern United States. A vast majority of Epsilon's customers make reservations thughputo's website, but a small percentage of customers make reservations via phone. Epsilon employs call center personnel to handle the reservations along with any with the website reservation system and for the rebooking of flights for customers if the plans change or their travel is disrupted. Staffing the call center porno is a challenge for Epsilon's management team. Having too many employees on hand is a waste of money, but having too few results in very poor customer service and the potential loss of customers Epsilon analysts have estimated the minimum number of call center employees needed by day of week for the upcoming vacation eston Chune, and the rest weeks of August). These estimates are given in the following table. Day Minimum Number of Employees Needed Monday 65 Tuesday 45 Wednesday 40 Thursday 50 Friday 00 Saturday 70 Sunday 35 The call center employees work five consecutive days and then have two consecutive days off. An employee may start work any day of the week. Each call-center employee receives the same salary. Assume that the schedule cycles and ignore start-up and stopping of the schedule. Develop a model that will minimize the tota number of call center employees needed to meet the minimum requirements. (Let X - the number of call-center employnes who start work on day where 1-1 = Monday, 12 = Tuesday, etc). Min st Monday 0 x Tuesday 0 X Wednesday 0 x Thursday 25 X Friday 0 X Saturday 0 X Sunday 10 x X X, X2, X, X, X, X, X, 2o. Find the optimal solution. (X, X, X Z, X qr X q r X g, *y) = ( 95 XX) = 1 ) * Give the number of call-center employees that exceed the minimum required. (M, Tu, W, Th, F, Sa, Su) = 35 X