Chapter $10-$ Question $1$: Nina Goldberg has been asked by her manager to give a presentation to employees about changes the company is going to make in health care benefits. Using the seven steps described in this chapter $($in the Verbal Messages section$),$ how should Goldberg prepare her presentation? $-($Worth $4$ points$)$

Chapter $10-$ Question $2$: Sheila James owns a catering business employing four workers. She just got a contract to cater a wedding reception for a Chinese couple who speak very little English. What steps can James take to make sure her communication with the couple is successful? As a supervisor, what steps might she take with her employees to make sure they understand the couple$$s wishes as well? $--($Worth $4$ points$)$

Chapter $11-$ Question $3$: Antonio Delgado supervises the police officers of the Fourth Precinct. Name some ways in which he can make their work more interesting? $--($Worth $4$ points$)$

Chapter $11-$ Question $4$: Pete Polito supervises a cross$-$functional team whose task is to evaluate whether the in$-$line skates his company manufactures are safe and up$-$to$-$date in design and style. Using Theory Y$,$ what steps might Polito take to lead his team to its goal? $--($Worth $5$ points$)$

Reflection $--($Worth $3$ points$)--$ Please tell us what did you learned and$/$or found interesting from completing this assignment. Did you learn anything that you could use and$/$or benefit you in the future?