Chapter $11,$ Organizing and Preparing Reports and Proposals, Student Handout

ACTIVITY $11\mathrm{.}2$: CHOOSING A WRITING STYLE FOR FORMAL REPORTS AND ENHANCING CREDIBILITY

WRITING STYLES FOR FORMAL REPORTS

Revise the following sentences to be more appropriate for inclusion within a formal report.

a$.$ I think the data analysis shows increased customer satisfaction with our new procedures for returns and exchanges.

b$.$ The mail survey response rate was fantastic.

c$.$ The phone surveys were conducted over a two$-$day period and were ready to be analyzed.

d$.$ I agree with the findings of the office of institutional advancement that more attention should be given to alumni involvement.