Question: Chapter 1 4 : B 2 B 1 . What do you think about being able to get a small - business loan without ever

Chapter

14

: B

2

1 .

What do you think about being able to get a small

-

business loan without ever meeting the loan officer in person? As a loan officer, how would you feel about this?

2 .

Are there customer segments that you think would have a problem with this process?

3 .

Would it matter if this remote loan approval were only available on desktop computers, versus mobile devices like smartphones and tablets? What value is added by putting this on a mobile app?

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