Chapter 1: Information Systems in Global Business Today

How are information systems transforming business, and why are they so

essential for running and managing a business today?

What is an information system?

How does it work?

What is the information system model?

What are its components?

Examples of each component

UPS case

Chapter 2: Global E-Business and Collaboration

What are business processes? How are they related to information systems?

How do systems serve the different management groups in a business, and

how do systems that link the enterprise improve organizational

performance?

What is the role of the information systems function in a business

What is an organization?

What are the levels of an organization?

What are the basic types of Information systems?

Chapter 3: Information Systems, Organizations, and Strategy

Which features of organizations do managers need to know about to build

and use information systems successfully?

What is the impact of information systems on organizations?

What is Porters competitive forces model

How is used in organizations

What is the value chain model,

How do these help companies develop competitive strategies using

information systems?

What is business strategy?

What are the strategic business objectives of Information systems?

The four generic business strategy and how does IS support them?

Chapter 4: Ethical and Social Issues in Information Systems

What ethical, social, and political issues are raised by information systems?

Why do contemporary information systems technology and the Internet pose

challenges to the protection of individual privacy and intellectual property?

What are the key technology trends that raise ethical issues?

What are the impacts of these trends?

What are the five moral dimensions of the information age?

How have information systems affected laws for establishing accountability and liability and the quality of everyday life?