Chapter 1 Review Questions 1-2. Define the term knowledge worker. Who coined the term? 1-4. Describe how increasing digital density enables new business models. 1-6. Compare and contrast how the digital divide manifests in different parts of the world. 1-8. Describe three or four types of jobs and career opportunities in information systems and in related fields. 1-10. List and define five types of information systems used in organizations. 1-12. Following the guidelines of the Computer Ethics Institute, what behaviors are considered unethical computer use? Chapter 2 Review Questions 2-2. Compare and contrast automating and learning. 2-4. How do an organization's resources and capabilities result in a competitive advantage? 2-6. What is the freemium model, and how can a business successfully use this approach? 2-8. How can information systems help in combining multiple types of innovation? 2-10. Describe the lean startup methodology