Question: Chapter 10: How is AI impacting CRM? AI will determine what buyers, suppliers, and companies to bring together so they can eliminate competition. A. The

Chapter 10: How is AI impacting CRM? AI will determine what buyers, suppliers, and companies to bring together so they can eliminate competition. A. The goal is to use AI and robotic automation to determine what countries to market products to. B. One of the biggest benefits of AI is its capacity to take over tedious, time-consuming manual tasks and use robotic automation to enhance CRM user productivity by analyzing customer data such as past calls and buying patterns to generate a profile that gives agents a better understanding of the customer. C. This lets the agents deliver a more personalized customer interaction. D. The goal is to use AI and robotic automation to enhance CRM user productivity by adding opt out options

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