Chapter 11: Case Study

Assignment Instructions:

In order to ensure that you are truly grasping the assigned readings, each week students are required to submit (approximately) a 150-word essay on:

One chapter Case Study Essay questions.

Since this is an introductory course in business & management, I do not expect students to submit elaborate essay responses. However, I do expect you to follow all of the (critical thinking and writing rubric) guidelines provided and to make an honest attempt at responding to a question to the best of your ability. In general, responses are expected to be (approximately) 10 to 12 sentences in length. Please realize that I can clearly tell when students just throw an answer together at the last minute so please take proper care in preparing your answer.

Case Study assignments will be graded manually using the attached rubrics, within 7 days of due date. Writing skills will be evaluated using the attached Writing rubric, and Critical Thinking skills will be evaluated using the attached Critical Thinking rubric. The professor may choose to send back the assignments with notations and comments using the assignment submission box. Thus, it is students' responsibility to download the assignment submission after they have been graded in order to review any comments and recommendations the professor may have given.

CHAPTER 11 Case Study Essay Bridging the Generational Communications Gap Questions: 1. What kinds of barriers to communication can you find in each scenario? 2. Is anybody at fault in either or both scenarios? Explain your reasoning. 3. Do you think that in Scenario #2 both age and gender differences were factors, or just one and not the other, or neither (that it was just a matter of individual differences)? Explain the basis of your answer. 4. How can Mark, Kent, Whitney and Brett improve their communication skills?