Chapter 11 problem solving Sourco Drag the words into the correct boxes Ambiguous rules, scarce resources and task interdependence are sources of potential conflict In organizational conflict, scarce resources are typically identified as of conflict is a conflict handling style which involves high assertiveness and high cooperativeness. is a conflict handling style that is pisteered when conflict has become too emotionally charged is a conflict handling style that is preferred when partios lack time or trust for problem solving minimizes conflict by reducing reliance on stereotypes and improving understanding of the other party's circumstances is a third-party conflict resolution strategy with high process control and high outcome control are defined in terms of their level of process control and level of decision control The two types of are distributive and integrativo. represents the estimated cost of walking away from the negotiations Initial, target, and resistance represent three elements in a avoiding structural BATNA third-party interventions inquisition bargaining zone model compromising direct communication negotiations Check