Question: Chapter 12, Question 2: What are some key performance indicators that are used by organizations in which you have been employed? How did managers explain

Chapter 12, Question 2: "What are some key performance indicators that are used by organizations in which you have been employed? How did managers explain the importance of these KPIs, and were any rewards tied to them?"

Chapter 13, Question 4: "Based on the information discussed in the chapter, how would you oversee the design (or redesign) of a benefits program in a large organization? What issues would you consider?"

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