Chapter 14 Critical Thinking Questions 1. How can you lower the stakes and reduce the amount of stress you might potentially experience while anticipating a job inter-view? (L.O. 1) 2. Briefly describe the types of hiring/placement interviews you may encounter. (L.O. 1) 3. How can you make the first telephone conversation with an employer impressive? (L.O. 2) 4. What are success stories, and how can you use them? (L.O. 2)