Chapter 4 Matching Business needs which must be accomplished by an information system 1. DFD Business process quality constraints that describe how a system must meet business needs 2. Agile Methods 3. Use Case Ability to respond to future expanding volume of business needs REly on high levels of technical expertise and interpersonal skills 4. Interviews Are most appropriate when using leading or open-ended questions 5. FDD 6. Functional Requirement Could involve evaluating key job reponsibility contracts to determine tasks associated with a business role 7. Scalability Work best with closed-ended questions 8. Non-functional Requirement Graphical representation of the hierarchical nature of business processes 9. Surveys Graphical representations of business processes and their interactions with each other to transform information 10. Document Review Generally, requires both a graphical depiction and written descriptions showing step-by-step execution of a business process