Question: Chapter 5: Managing Quality Here is the data on the following car service repair shop data. Assignment: 1) Make a check sheet (must be computer
Chapter 5: Managing Quality
Here is the data on the following car service repair shop data.
Assignment:
1) Make a check sheet (must be computer generated) 1 mark
2) Perform a Pareto Analysis on ALL seven sets of data collected including the Pareto chart and graph using Microsoft Excel (import/embed excel worksheet to show all Excel formulas used). Round each answer up - no decimals. Analysis 1 mark, Graph 1 mark & import/embed of excel worksheet 2 marks
| Ticket No. | Work | Ticket No. | Work | Ticket No. | Work |
| 1 | Battery | 22 | Tires | 43 | Lube & Oil |
| 2 | Tires | 23 | Lube & Oil | 44 | Lube & Oil |
| 3 | Tires | 24 | Brakes | 45 | Brakes |
| 4 | Lube & Oil | 25 | Transmission | 46 | Tires |
| 5 | Brakes | 26 | Brakes | 47 | Tires |
| 6 | Transmission | 27 | Tires | 48 | Lube & Oil |
| 7 | Lube & Oil | 28 | Tires | 49 | Lube & Oil |
| 8 | Lube & Oil | 29 | Battery | 50 | Brakes |
| 9 | Tires | 30 | Transmission | 51 | Tires |
| 10 | Battery | 31 | Lube & Oil | 52 | Muffler |
| 11 | Air Condition | 32 | Lube & Oil | 53 | Battery |
| 12 | Lube & Oil | 33 | Air Condition | 54 | Air Condition |
| 13 | Tires | 34 | Brakes | 55 | Lube & Oil |
| 14 | Lube & Oil | 35 | Tires | 56 | Lube & Oil |
| 15 | Brakes | 36 | Brakes | 57 | Lube & Oil |
| 16 | Transmission | 37 | Battery | 58 | Battery |
| 17 | Lube & Oil | 38 | Brakes | 59 | Lube & Oil |
| 18 | Lube & Oil | 39 | Tires | 60 | Lube & Oil |
| 19 | Lube & Oil | 40 | Tires | 61 | Lube & Oil |
| 20 | Battery | 41 | Lube & Oil | 62 | Tires |
| 21 | Transmission | 42 | Lube & Oil | 63 | Tires |
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