Chapter 6: Answer the following questions in paragraph form using one or more paragraphs to respond to the questions. . What is the difference between programmed decisions and nonprogrammed decisions? What are some techniques to improve the quality of programmed decisions? What are some techniques to improve the quality of nonprogrammed decisions? The decision-making process can be broken down into a series of six steps, what are they? Name the six barriers that can affect you as a manager in effective decision-making. How can the barriers to effective decision-making affect a manager's ability to exercise his or her power to make decisions? e W