CHAPTER 7 PLEASE ANSWER ALL

1. Power based on fear best describes which of the following?

A. reward power

B. personal power

C. legitimate power

D. coercive power

2. Samantha announced loudly from her cubicle, Im just hopeless with computers. I cant figure out this software and Im afraid I will never get my project finished on time! Which of the following impression management techniques is Samantha using?

A. exemplification

B. intimidation

C. supplication

D. self-promotion

3. Latreace feels like she has no opportunity for promotion. She does not trust the management team and feels like she is not given appropriate levels of responsibility for her skill level. Which type of influence is contributing to Latreaces perceptions of organizational politics?

A. work influence

B. environmental influence

C. organizational influence

D. personal influence

4. Diamond seems to know people wherever she goes. She makes friends in church, in school, at work, and in her neighborhood. At which political skill does Diamond excel?

A. apparent sincerity

B. social astuteness

C. networking ability

D. interpersonal influence

5. Consultation is when the agent offers to provide relevant resources and assistance if the target will carry out a request or approve a proposed change.

A. True

B. False

6. Being able to exert your desires through others is which of the following?

A. influence

B. ability

C. persuasion

D. power

7. Elon regularly threatens to suspend salespeople who do not make their quotas. Almost everyone on his team has multiple disciplinary reports. Which of the following best describes the type of power that Elon frequently uses?

A. legitimate power

B. coercive power

C. personal power

D. reward power

8. Which of the following is done with the goal of minimizing bad?

A. apology

B. self-promotion

C. exemplification

D. ingratiation

9. Please Sonia, can you help me finish this project before the deadline? Cory wheedled. Youre the only one who has the skill and intelligence to help me finish on time. Which of the following proactive influence tactics is Cory using?

A. rational persuasion

B. inspirational appeal

C. ingratiation

D. consultation

10. Some people can influence others through seeming to have genuine and honest interest and caring about a particular topic. Which of the following political skills is used in that case?

A. interpersonal influence

B. apparent sincerity

C. social astuteness

D. networking ability

11. Power and influence are identical.

A. True

B. False

12. Perceptions of organizational politics (POP) is less likely to occur with clear job roles, abundant resources, and an excellent trust climate.

A. True

B. False

13. Which of the following is done with the goal of maximizing good?

A. excuse

B. apology

C. exemplification

D. justification

14. When Dr. Torres makes requests of her students and lab assistants, she expects that they will be followed because of her position as a professor and head researcher. Dr. Torres is relying on which of the following?

A. legitimate power

B. personal power

C. coercive power

D. reward power

15. Andre seems to always know how others are feeling. He is excellent at anticipating the moods and emotional needs of others. At which political skill does Andre excel?

A. interpersonal influence

B. networking ability

C. social astuteness

D. apparent sincerity