Question: Chapter 9, Question 1 Controllable Non-controllable Controllable or Non-controllable Cost (a) Room maintenance costs (b) Hotel mortgage (c) Grounds maintenance services (d) Supervisor salaries (e)

Chapter 9, Question 1 Controllable Non-controllable Controllable or Non-controllable Cost (a) Room maintenance costs (b) Hotel mortgage (c) Grounds maintenance services (d) Supervisor salaries (e) Cost of pool chemicals (f) Complimentary breakfast costs (g) Staff uniform costs (h) Franchise fees (i) Employee meal costs (i) Property taxes (k) Electronic key card costs (1) Staff training (m) Interest expense (n) nternet advertising (0) ncome taxes (p) Office supplies ( q) In-room guest amenities (r) nsurance costs S Electrical usage (t ) Assistant manager's bonus

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