Question: Chapter Concepts Definition Context Personal Example 1 2 . Business Intelligence, Knowledge Management, and Analytics 1 . Four modes of knowledge conversion 2 . Social

Chapter
Concepts
Definition
Context
Personal Example
12. Business Intelligence, Knowledge Management, and Analytics
1. Four modes of knowledge conversion
2. Social media analytics
13. Privacy and Ethical Considerations in Information Management
1. Three normative theories of business ethics
2. Online reputation management

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