Question: Choose the correct answer ( multiple choice question 1. Tania has recently joined as an assistant to a doctor in Square hospital. By nature, she

Choose the correct answer ( multiple choice question

1. Tania has recently joined as an assistant to a doctor in Square hospital. By nature, she is extremely friendly and loves to talk to everyone about everything. However, maintaining diplomacy and confidentiality of information is crucial in her job. So what kind of conflict do you think she is facing?

a. Person vs. Client.

b. Person vs. Role.

c. Client vs. Client.

d. Client vs. Organization.

2. Which of the following category of services face higher level of demand fluctuations over time than the rest?

a. Restaurant.

b. Education.

c. Banking.

d. Hospital.

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