Churn Analysis

The term churn is very important to managers in any business. Churning occurs when a customer stops using one companys service and switches to another companys service. Obviously, managers try to keep churning to a minimum, not only by offering the best possible service, but by trying to identify conditions that lead to churning and taking steps to stop churning before it occurs. For example, if a company learns that customers tend to churn at the end of their contract, they could offer customers an incentive to stay a month or two before the end of their contract. The file uploaded contains the data of the customers of a particular company. Each row contains the details of a particular customer and the penultimate column indicates whether the customer churned during this time period. Use the tools you have learned to understand

(1) how these variables are distributed, and

(2) how the variables are related to each other, and

(3) how the variables are related to the Churn variable.

Do your analysis and prepare a report of your findings, including any recommendations you would make to the company to reduce churn.

somehow chegg is not allowing me to upload the data of 900 rows. pls share your email address to send the data.