Question: Churn rate is _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Churn rate is ____________________________________.
Question 12 Select one:
a.
The percentage they spend at a business for a certain type of service.
b.
The value of a customer over the time they spend on that business
c.
the handling of cash in a service business
d.
the rate of return on an investment
e.
the percentage of subscribers who discontinue their subscriptions in a year

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