Claire & Dee's Tire Factory in Rexburg provides a free tire-rotation service for customers who purchase tires
Question:
Claire & Dee's Tire Factory in Rexburg provides a free tire-rotation service for customers who purchase tires from them. For years this process took an average employee about 20 minutes to perform. Since they make no additional revenue from this service, they would like to make this process as efficient (or productive) as possible. Recognizing this challenge, management and key employees analyzed the process and made some time-saving changes. Over the course of a month they trained all employees on the new process, and after doing so, an average employee could rotate a set of four tires in about 11 minutes.
In this case, what is the output that should be used for productivity calculations? (Choose from the 4 options below and show your work.)
- 11 minutes
- 20 minutes
- 1 (set of rotated tires)
- 4 (rotated tires)
After making the time-saving changes mentioned above, how many times could an average employee complete the process in one hour? (Display your answer to two decimal places and show your work.)
Answer: ____________________
After making the time-saving changes mentioned above, by what percentage did Claire and Dee's tire-rotation process increase its productivity? (Write your answer as a percentage and display your answer to two decimal places and show your work.)
Answer: ____________________
International Marketing And Export Management
ISBN: 9781292016924
8th Edition
Authors: Gerald Albaum , Alexander Josiassen , Edwin Duerr