Question: Class Yout Assignment:ompany A. It is believed that the order entry process for Company A is too long and because of that it is getting

Class Yout Assignment:ompany A. It is believed
Class Yout Assignment:ompany A. It is believed that the order entry process for Company A is too long and because of that it is getting harder for the company to attract new customers. You as a Quality Professional needs to perform a benchmark study on A's order entry process and rollout the 5 stage process. Prepare and present as a group PLAN the study: COLLECT data and ANALYZE the data and information: informations for Decide information and data Normalize the performance benchmarking. collection methodology data, as appropriate including desk research Construct a matrix to compare Bring together the appropriate team to be Record current performance current performance with levels benchmarking involved and establish roles, Identify benchmarking partners competitors partners and responsabilities Conduct a preliminary performance Identify benchmarks and investigation Identify outstanding practices measures for data collection, Prepare for any site visits and Isolate and understand the Identify best competitors or interact with target process enablers, as well as operators of the process(es), organizations the performance measures. perhaps using customer. Use data collection feedback or industry methodology observers. Document the current process Class- Assignment: ADAPT the approaches: Catalogue the information and create a competency profile of the organization." Develop new performance level objectives targets/standards. Vision alternative process(es) incorporating best practice enablers. Identify and minimize barriers to change Develop action plans to adapt and implement best practices, make process changes, and achieve goals. Implement specific actions and integrate them into the organization. REVIEW performance and the study Monitor the results improvements. Assess outcomes and learnings from the study. Review benchmarks Share experiences and best practice learnings from implementation Review relationships with target/partner organizations Identify further opportunities for improving and sustaining performance Class Yout Assignment:ompany A. It is believed that the order entry process for Company A is too long and because of that it is getting harder for the company to attract new customers. You as a Quality Professional needs to perform a benchmark study on A's order entry process and rollout the 5 stage process. Prepare and present as a group PLAN the study: COLLECT data and ANALYZE the data and information: informations for Decide information and data Normalize the performance benchmarking. collection methodology data, as appropriate including desk research Construct a matrix to compare Bring together the appropriate team to be Record current performance current performance with levels benchmarking involved and establish roles, Identify benchmarking partners competitors partners and responsabilities Conduct a preliminary performance Identify benchmarks and investigation Identify outstanding practices measures for data collection, Prepare for any site visits and Isolate and understand the Identify best competitors or interact with target process enablers, as well as operators of the process(es), organizations the performance measures. perhaps using customer. Use data collection feedback or industry methodology observers. Document the current process Class- Assignment: ADAPT the approaches: Catalogue the information and create a competency profile of the organization." Develop new performance level objectives targets/standards. Vision alternative process(es) incorporating best practice enablers. Identify and minimize barriers to change Develop action plans to adapt and implement best practices, make process changes, and achieve goals. Implement specific actions and integrate them into the organization. REVIEW performance and the study Monitor the results improvements. Assess outcomes and learnings from the study. Review benchmarks Share experiences and best practice learnings from implementation Review relationships with target/partner organizations Identify further opportunities for improving and sustaining performance

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!