Classify each of the following costs into a Cost of Quality $($COQ$)$ category $($prevention$,$ appraisal, internal failure, or external failure. Calculate the sub total for each group and find its percent of revenue.

Revenue $12,50010,000$

COQ Account $20252024$

Breakdown maintenance $($facility$)4090$

Customer support $($defects$)3040$

Design engineering $240100$

Incoming materials inspection $4020$

Inspection of production $85110$

Preventive eqpmt. maintenance $9035$

Product liability claims $100200$

Product testing equipment $5050$

Product testing labor $75220$

Returned goods $14560$

Rework $135160$

Scrap $200250$

Supplier evaluations $5020$

Training $12045$

Warranty repair $200300$

Based on this, what is $2025$ prevention cost as a percent of revenue $(0\mathrm{.}122=12\mathrm{.}2\%,$ enter $12\mathrm{.}2)$:

Answer rating: 100% (QA)

To classify each cost into a Cost of Quality COQ category and calculate the subtotal for each group ... View the full answer