Classify the cost elements shown below for the Impressive Printing Company into the proper quality cost categories.

Cost Element Amount Quality Cost Category

Customer complaint remakes $$21,000$

External failure

Printing plate revisions $$24,400$

Internal failure

Quality improvement projects $$14,400$

Prevention

Gauging $$110,000$

Appraisal

Other waste $$34,900$

Internal failure

Correction of typographical errors $$183,000$

Internal failure

Proofreading $$402,000$

Appraisal

Quality planning $$58,400$

Prevention

Press downtime $$265,500$

Internal failure

Bindery waste $$51,700$

Internal failure

Checking and inspection $$46,700$

Appraisal

Find the total quality cost by category and percentage of total quality cost by category. Do not round intermediate calculations. Round the monetary values to the nearest dollar and percentage values to two decimal places.

Percentage of Total

Quality Cost Category Total Amount Quality Cost

Prevention $

$72800$

$6\mathrm{.}01$

$\%$

Appraisal $

$558,700$

$46\mathrm{.}11$

$\%$

Internal failure $

$559,500$

$46\mathrm{.}18$

$\%$

External failure $

$21,000$

$1\mathrm{.}74$

$\%$

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